Lanarkshire restaurant ‘forced’ to raise menu prices due to cost of living crisis
A restaurant owner said the current cost of living has forced him to raise menu prices.
Derek Mather owns Artisan in Wishaw with his wife Fiona and the restaurant has been a staple in town for 14 years.
But with costs soaring all around us, they’ve been forced to raise prices for only the third time since opening their doors.
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Derek said the cost of gas, electricity and their menu ingredients have all gone up “astronomically”.
He told Lanarkshire Live: “We debated the cost increase for a while but finally decided it was the best decision.
“This is happening across the industry, as costs are constantly rising. Basic ingredients like chicken, tomatoes and onions are costing us more than last month.
“And obviously gas and electricity prices are also up. Gas prices have gone up by a few hundred pounds, but the price of electricity has almost doubled for us.
“After the last two years of struggle, we really thought things were starting to look up, but these price increases have hit everyone hard.
“The price increases for customers are not major. For example, our set menu prices are now a pound more expensive. This small increase will really help us.
“Our customers have been great and have understood us all perfectly, some even told us that we should have done this a long time ago because we have always offered very reasonable prices.”
While dealing with rising costs, Derek said there was still a problem in the industry with no-shows at reservations.
Artisan struggled with this last year and started asking people for a deposit for reservations.
But Derek said it still happens and urged those unable to make reservations to call and cancel.
He said: “People are still not showing up for bookings which leaves us out.
“Sometimes when we ask for the deposit, people don’t have their card on them, so we leave it.
“But then they just don’t show up, and when we call them to see if they’re coming, they hang up.
“It’s really annoying because it’s a reservation we won’t make any money from. It takes 10 seconds to book a table and 10 to cancel, we understand people can’t always get away with it, but l cancellation is always better than nothing.”
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